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home warranty of america diamond plan He had it up and running in just a few short hours and everything was resolved within 36 hours of me making my claim. I realize that this does not seem to be the norm based on all the reviews but it seems as though we lucked out with a great contractor who got the job done quickly and efficiently for us and a rep Katrina who was very helpful in getting our claim pushed through. I paid our $100 service call fee to the contractor and no other out of pocket fees. I wanted to take the time to write a positive review because it was a wonderful, easy process for us and hope it will be for others as well!Hi there Nick S. According to our notes, we offered to set up an additional service request to find you a new contractor and also offered at one point the option of going out of network for expedited service. You turned down both offers and said you would stick with waiting for the appointment in order to not suffer any further delays.

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I needed a compressor and someone will be in touch!This is clearly by design to appease you by dispatching someone to your home but not actually fix anything. Needless to say this contractor is not qualified to service any AC units or even be in business period!I guess the contractors are only as good as the service provider i. e. 2 10 Home Warranty. So shame on 2 10 Home Warranty for continuing to employ and dispatch such contractors when I'm so certain they are very aware of the countless complaints about this unprofessional and unreliable contractor!I am completely getting the run around from 2 10. They stated they were waiting on a diagnosis from the contractor before they could move forward. So, I called the contractor and they stated they had already submitted the diagnosis and were waiting for 2 10's approval. I called 2 10 back and they stated "ma'am we have 1,000's of claims to review" So, basically they take your money, but clearly don't the adequate resources or staff to resolve issues in a timely manner or just do the right human thing!This is a bad business model and what a poor way to treat paying customers. On to making a complaint to BBB. I will definitely not be recommending 2 10 to anyone EVER!There was something wrong with my AC switch. It was a Friday when the AC went out.

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They offer protection not just for your home, but for your budget and time. Home systems and appliances can break down when you least expect it ­­ and often, when your budget isn’t ready for it. A home warranty offers peace of mind. With a home warranty, you can know that even when the unexpected happens, you’ll be taken care of by trusted home repair professionals. With a home warranty, your home’s most important appliances and systems will be covered, provided they are maintained and in good working order at the start of your contract. You’ll pay your contract fee annually and enjoy repair and replacement service for essential home systems and appliances for this low annual fee plus an affordable service call fee for each repair or replacement.