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 " Then we call to get the claim "expedited," stay on hold for an hour or more and a week later get someone out. Sometimes the companies are good, mostly they are not. This last claim the company sent out a repair person who told AHS a repair was covered and then AHS made them send out a second technician who said it wasn't covered as per his instructions from his boss, AHS is their biggest customer. Find another company and make sure whoever you go with they guarantee that they have plenty of service providers in your area. 4/14 Started service. 5/16 Called in for a repair.

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We take on the stress of repairing and replacing worn out appliances so you don’t have to. I have Choice Home Warranty on four separate properties located in three states. One of my properties actually has a secondary policy because of both size and a second kitchen. Three properties have Optional Coverage for septic systems, in ground well pumps and in ground pool. I submitted a claim for system failure of pool pump. The claim was denied. According to the Choice Home Warranty technician the claim was denied for multiple reasons all of which the technician tried to assure the claim adjuster were NOT the reasons for the failure. Choice Home Warranty advised me they would consider a second opinion by a licensed pool company and the total cost of inspection and opinion must be borne by me. I did that. The second company affirmed the opinion of the initial company. The claim was still denied.

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I REPEAT it is July 27, 2018 and my HVAC issues have not been resolved. 2 10 Home Warranty dispatched an unqualified and inexperienced contractor named AIR DESIGN A/C and Heating to my home. They visited my home on 5 different occasions. Aren't they qualified technicians?The first time they came, they went into the attic, checked the unit outside, and claimed they repaired the AC less than 10 mins. I stated that the AC is still not cooling very well. Something is not correct.